At floraandfibers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit floraandfibers.com, create an account, contact us, or make a purchase.
Each time you use floraandfibers.com, you will be subject to the Privacy Policy in effect at that time. We recommend reviewing this Privacy Policy from time to time to ensure that you understand and agree with any updates.

When you use floraandfibers.com, we may collect personal information that you provide directly to us. This may include:
• Your name Email address
• Phone number
• Billing and delivery address
• Account information
• Order and purchase information
• Wishlist information
• Measurements and customization details provided for customized orders
• Information you provide when contacting our customer support team
We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, and information about how you interact with the website.

The personal information you provide may be used by floraandfibers for the following purposes:
• To process, manage, and fulfil your orders.
• To provide customized or made-to-order products according to the information and measurements you provide.
• To manage your account on floraandfibers.com.
• To respond to your questions, requests, and customer service enquiries.
• To contact you if there is a problem or clarification required regarding your order or delivery.
• To provide information about floraandfibers products, collections, offers, and updates.
• To send newsletters and marketing communications by email, SMS, or other electronic communication methods where you have agreed to receive them or where otherwise permitted.
• To improve our website, products, services, and customer experience.
• To detect and prevent fraudulent or unauthorized transactions.
• To meet legal and regulatory requirements where applicable.

floraandfibers may send you information about products, new collections, catalogues, special offers, and other promotional updates using the contact information you have provided.
Depending on the communication options available, these updates may be sent by email, SMS, or other electronic means.
You may change your marketing preferences or unsubscribe from promotional communications using the unsubscribe option provided in the communication or by contacting floraandfibers.

When you create an account on floraandfibers.com, we may collect information such as your name, email address, phone number, delivery details, and other information required to provide account-related services.
This information may be used to manage your account, make the ordering process easier, provide access to relevant account features, and communicate with you about your purchases or account.
You are responsible for keeping your account login information confidential and for notifying floraandfibers if you believe your account has been accessed without authorization.

floraandfibers may share necessary personal information with trusted third parties where required to operate the website, process orders, complete payments, deliver products, provide professional services, or prevent fraudulent transactions.
These parties may include payment service providers, delivery and courier companies, website service providers, professional advisers, legal counsel, financial institutions, and fraud-prevention service providers.
Only information reasonably necessary for the relevant service should be shared. We do not sell your personal information to third parties.
Where required by law, floraandfibers may also disclose information to government authorities, regulators, law enforcement agencies, or other authorized parties.

When you make an online payment through floraandfibers.com, the payment information required to process the transaction is transmitted securely to the relevant payment service provider.
Your payment information is handled according to the security standards and privacy practices of the payment service provider involved in processing the transaction.
floraandfibers may receive transaction-related information, such as payment status and transaction references, where necessary to process and manage your order.

floraandfibers takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Access to personal information is limited to authorized persons and service providers who require the information for legitimate business purposes.
While reasonable measures are taken to protect personal information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You may request access to the personal information that floraandfibers holds about you. You may also request the correction or updating of inaccurate information and, where applicable, request the deletion of your personal information or object to certain uses of it.
Some information may need to be retained where required for legal, regulatory, accounting, fraud-prevention, or legitimate business purposes.
To make a privacy-related request, you can contact floraandfibers using the contact details provided at the end of this Privacy Policy.

floraandfibers.com uses cookies and similar technologies. Cookies are small text files stored on your device that help the website operate properly and provide information about how visitors interact with the website.
Cookies may be used to remember your preferences, maintain your shopping cart, support account functionality, understand website performance, and improve your browsing experience.
Some cookies are necessary for the website to function properly, while others may be used for analytics, preferences, or marketing purposes where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

floraandfibers reserves the right to update or modify this Privacy Policy when necessary. Any changes will become effective when the updated Privacy Policy is published on floraandfibers.com.
Your continued use of the website after changes are published means that the current version of the Privacy Policy will apply to your use of the website.

if you have any questions about this Privacy Policy or how your personal information is handled, you can contact floraandfibers:
Email: support@floraandfibers.com
Phone: 03335543929